If you need further assistance, please contact our customer service team by email at:

cs@daehair.com

Dae Hair Customer Support

Products

Our Brand

Orders

Shipping + Returns

Promotional Codes + Rewards + Offers

If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We may be able to update the address if your order has not yet been dispatched. Provide the correct shipping address, and

If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We may be able to update the address if your order has not yet been dispatched. Provide the correct shipping address, and we&apos;ll do our best to make the necessary changes.

How can I change my shipping address after placing an order?

If you believe you have received a product that has been tampered with or is not up to our quality standards, please contact our customer service team. Provide photos of the product and the lot code for our quality control team to assess. We may offe

If you believe you have received a product that has been tampered with or is not up to our quality standards, please contact our customer service team. Provide photos of the product and the lot code for our quality control team to assess. We may offer a refund, replacement, or alternative solutions depending on the situation.

How do I report a quality issue with a product I received?

You can clean your Vegan Detangle Style Brush by following the guide available at https://daehair.com/blogs/desert-diary/how-to-clean-your-hairbrush#:~:text=Start%20by%20removing%20any%20loose,an%20absorbing%20surface%20to%20dry.  If you require furt

You can clean your Vegan Detangle Style Brush by following the guide available at <a href="https://daehair.com/blogs/desert-diary/how-to-clean-your-hairbrush#:~:text=Start%20by%20removing%20any%20loose,an%20absorbing%20surface%20to%20dry." id="isPasted">https://daehair.com/blogs/desert-diary/how-to-clean-your-hairbrush#:~:text=Start%20by%20removing%20any%20loose,an%20absorbing%20surface%20to%20dry.</a>&#xA0; If you require further assistance, our customer service team is available via our website&apos;s chat feature or by emailing us directly.

How can I clean my Vegan Detangle Style Brush?

If your order has not been fulfilled yet, you can cancel it and receive a refund. The funds will be returned to the original form of payment within a specified date range. If you need assistance or wish to cancel your order, please contact our custom

If your order has not been fulfilled yet, you can cancel it and receive a refund. The funds will be returned to the original form of payment within a specified date range. If you need assistance or wish to cancel your order, please contact our customer service team at <a href="mailto:cs@daehair.com">cs@daehair.com</a>&#xA0;within 15 minutes for help.

How can I cancel my order and get a refund?

We're excited that you're interested in trying our products! Currently, we do not offer samples; however, we are considering it for the future. Meanwhile, we recommend our assortment of travel-sized items available for purchase. It's a great way to t

We&apos;re excited that you&apos;re interested in trying our products! Currently, we do not offer samples; however, we are considering it for the future. Meanwhile, we recommend our assortment of travel-sized items available for purchase. It&apos;s a great way to try our products before committing to a full-size purchase. We hope this provides a convenient solution for you to experience our products and find your favorites.

Do you offer product samples, and how can I try your products before purchasing the full size?

For PR and marketing inquiries, we invite you to get in touch with our collaboration team - collabs@daehair.com. Please send your queries or proposals to the specified email addresses provided. Once your message has been received, our team will revie

For PR and marketing inquiries, we invite you to get in touch with our collaboration team - collabs@daehair.com. Please send your queries or proposals to the specified email addresses provided. Once your message has been received, our team will review it and respond to you as soon as possible. We are grateful for your interest and are looking forward to reviewing potential feature opportunities with you.

Who do I contact for PR and marketing inquiries?

If an item you ordered is missing from your shipment, please contact our customer service team immediately at cs@daehair.com. We will initiate a replacement for the missing product, which will be shipped out within an indicated date range.

If an item you ordered is missing from your shipment, please contact our customer service team immediately at cs@daehair.com. We will initiate a replacement for the missing product, which will be shipped out within an indicated date range.

What if an item is missing from my shipment?

Thank you for considering us for your event or collaboration! We truly appreciate your interest in our company. If you're looking to collaborate or request donations for giveaways, samples, or items for your event, please reach out to our collaborati

Thank you for considering us for your event or collaboration! We truly appreciate your interest in our company.If you&apos;re looking to collaborate or request donations for giveaways, samples, or items for your event, please reach out to our collaboration team at the provided email address -&#xA0;<a href="mailto:collabs@daehair.com">collabs@daehair.com</a>Once you&apos;ve shared details of your event with them, you can expect a reply shortly.&#xA0;

How do I collaborate with your company or receive donations for an event?

If you receive a damaged or defective product, please take a photo of the product and the lot code stamped at the bottom of the bottle, if possible, and send this to us. Confirm your shipping address, and we can arrange for a replacement to be sent o

If you receive a damaged or defective product, please take a photo of the product and the lot code stamped at the bottom of the bottle, if possible, and send this to us. Confirm your shipping address, and we can arrange for a replacement to be sent out to you. Our customer service team is here to assist with any such incidents.

What do I do if I receive a damaged or defective product?

If your delivery seems to be missed or is delayed, please check the tracking details for the latest update. If the item shows as delivered and you haven't received it, or if the tracking appears stalled, please contact customer service so we can look

If your delivery seems to be missed or is delayed, please check the tracking details for the latest update. If the item shows as delivered and you haven&apos;t received it, or if the tracking appears stalled, please contact customer service so we can look into this further and assist you as needed.