If you need further assistance, please contact our customer service team by email at:

cs@daehair.com

Dae Hair Customer Support

Hi Daedreamer,

Thank you for checking the status of your order. We want to keep you informed about your delivery. If your order is currently marked as unfulfilled, it means we're in the process of preparing it for shipment. Our team is working diligently to ensure your order is packed and shipped in a timely manner. We aim to have your order dispatched within 1-2 business days!

We appreciate your patience and can assure you that we're doing our best to get your order to you as soon as possible. If you have any specific questions or concerns about your order, please don't hesitate to reach out to our customer support team. We're here to help!

Thank you for choosing dae, and we look forward to delivering your fabulous hair care products to your doorstep.

xoxoxo,
dae team 🌵


If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We may be able to update the address if your order has not yet been dispatched. Provide the correct shipping address, and

If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We may be able to update the address if your order has not yet been dispatched. Provide the correct shipping address, and we&apos;ll do our best to make the necessary changes.

How can I change my shipping address after placing an order?

If you believe you have received a product that has been tampered with or is not up to our quality standards, please contact our customer service team. Provide photos of the product and the lot code for our quality control team to assess. We may offe

If you believe you have received a product that has been tampered with or is not up to our quality standards, please contact our customer service team. Provide photos of the product and the lot code for our quality control team to assess. We may offer a refund, replacement, or alternative solutions depending on the situation.

How do I report a quality issue with a product I received?

You can clean your Vegan Detangle Style Brush by following the guide available at https://daehair.com/blogs/desert-diary/how-to-clean-your-hairbrush#:~:text=Start%20by%20removing%20any%20loose,an%20absorbing%20surface%20to%20dry.  If you require furt

You can clean your Vegan Detangle Style Brush by following the guide available at <a href="https://daehair.com/blogs/desert-diary/how-to-clean-your-hairbrush#:~:text=Start%20by%20removing%20any%20loose,an%20absorbing%20surface%20to%20dry." id="isPasted">https://daehair.com/blogs/desert-diary/how-to-clean-your-hairbrush#:~:text=Start%20by%20removing%20any%20loose,an%20absorbing%20surface%20to%20dry.</a>&#xA0; If you require further assistance, our customer service team is available via our website&apos;s chat feature or by emailing us directly.

How can I clean my Vegan Detangle Style Brush?

If your order has not been fulfilled yet, you can cancel it and receive a refund. The funds will be returned to the original form of payment within a specified date range. If you need assistance or wish to cancel your order, please contact our custom

If your order has not been fulfilled yet, you can cancel it and receive a refund. The funds will be returned to the original form of payment within a specified date range. If you need assistance or wish to cancel your order, please contact our customer service team at <a href="mailto:cs@daehair.com">cs@daehair.com</a>&#xA0;within 15 minutes for help.

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