Shipping + Returns
What is your return policy?
We want you to be hair-over-heels for Dae (like we are)!. If, for any reason, you find yourself not completely thrilled with your Dae purchase or you change your mind within 30 days of delivery, please reach out to us at [email protected]. We’re happy t
How do I initiate a return for a product I'm not entirely satisfied with?
We are sorry to hear that you're not fully satisfied with your purchase. If you wish to return a product you are unhappy about please reach out to our customer service team at [email protected] with your order # and reason for the return within 30 days
Do You Ship Internationally?
We currently are not offering international shipping and really hope to bring this option back very soon! We apologize for the inconvenience and recommend signing up for our newsletter to be the first to know about all things happening with dae. 🌵
How To File A NAV Claim
If your package was lost, not delivered, or stolen and you opted in to NAV Package Protection, you can easily file a claim using the link below. Their team will take care of the next steps for you:. https://daehair.com/pages/file-a-claim?srsltid=AfmB
Will you give me a return or refund if I bought your product through Sephora or Amazon?
Unfortunately, we cannot provide returns, refunds or exchanges for products purchased at another retailer. If you purchased your Dae products at one of our authorized retailers, please contact them for assistance.
What payment methods are accepted on your site?
We accept Visa, American Express, Mastercard, Discover, Diners Club, Shop Pay, Apple Pay, or PayPal.