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Orders

How long will it take to get my order?

For Domestic Orders: We have a standard, 2 business day processing time, plus a 5-7 business day shipping ETA. (Orders may experience longer processing times during peak seasons, such as limited promotions and holidays). For Canadian Orders: We have

How do I know if my order has been received?

You will know your order has been received when you get an order confirmation email. Once your order ships, you will also receive a shipment notification email and a final email once your order is out for delivery. You can also review your order stat

How do I cancel an order?

Please notify us as soon as possible with a request to cancel an order that has been placed. Because we strive for a fast processing time, most orders ship within 24 hours of being placed and once an order ships, we are unable to make changes. We rec

How do I change an order?

Unfortunately, we are unable to process any order changes, such as adding or removing items, after an order has been placed. We recommend double-checking your cart and shipping address before submitting your order. We are unable to change a billing a

My tracking hasn’t moved at all and it's been a few days since I received my shipment notification email.

We use 3 Shipping Carriers: Visit First Mile, GLS, or FedEx and enter your tracking number for the most updated information on your order. From there, you can also click “DELIVERY PARTNER TRACKING” to see the last carrier delivering your package to y

What should I do if my tracking says "delivered," but I have not received my order?

Some packages may show as “delivered” when they arrive at the carrier’s local facility, rather than at your doorstep. If your order doesn’t arrive after 3 business days of your tracking status showing “delivered,” and you DO NOT have Route Package Pr

Can I change my shipping address after my order has been processed?

Please notify us as soon as possible with a request to change the shipping address on an order that has been placed. Because we strive for a fast processing time, most orders ship within 24 hours of being placed and once an order ships, we are unable

Do you offer gift wrap?

Unfortunately, we do not at this time.

I need to get in touch with customer support. What's the best way to reach you?

The best way to reach us is by emailing [email protected]

Can I place a order for large quantities or corporate gifting?

Do you want to gift dae? We allow customers to order up to 5 units maximum of any item. For larger orders of certain products please get in touch with us at [email protected].